Customer Feedback
Our team are always striving to better the services we offer here at Dragon Taxis, so if you have any feedback, suggestions, or you just want to tell us how much you enjoyed your journey, we would love to hear from you.
Feedback about your driver
You may also wish to send feedback directly to your local Licencing Department for incidents related to your driver.
Remember to include:
- A photo/note of the driver number
- the vehicle registration number
- the license plate number
- the date, time, and where the incident happened.
Bridgend
Cardiff
licensing@cardiff.gov.uk
029 2087 1134
Newport
environment.licensing@newport.gov.uk
Torfaen
licensing@torfaen.gov.uk
01633 647285
Vale of Glamorgan
licensing@valeofglamorgan.gov.uk
01446 709105
Feedback about our service
To leave feedback for Dragon Taxis and our booking service, simply fill in the form to the right. Provide us with your name, contact information and the date and details of your journey and we will get back to you as soon as possible.
Thanks for submitting your feedback!
We're glad that you enjoyed your trip with Dragon Taxis. Would you be willing to submit your feedback to our Google Reviews Page?
Add your review to our Google Reviews page
We take onboard your feedback here at Dragon Taxis and from your feedback it looks as though we could make some improvements. We'll review your comments and get back to you as soon as possible.
We're sorry we couldn't offer you a better service. Dragon Taxis take customer service very seriously, and as such we will review your comments and get back to you as soon as possible.